Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our customer service team is taught to shortly take care of all of our hosting users’ concerns and advice inquiries. Via our ticketing system, it will be possible to fill in your request and a support staff fellow member will, no doubt go back to you in less than max sixty minutes. Basically, practice has revealed that the general solution time period is 20 min.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us every time necessary. Our team of professionals is going to be on–line for you 24x7x365 to react to all of your issues and to remedy any concern you might have. You are able to send us a help support ticket from your Web Control Panel or drop a message anytime. Furthermore, on working days, you could give us a call or take advantage of the live chat service.

  • Intuitive help center

  • An Intuitive Help Section

  • We have integrated a thorough know–how base into the Control Panel so you can get important step–by–step recommendations any time. Each part of the Control Panel possesses its own contextual support area presenting a group of how–to content articles. We have also prepared movies to present you with a much better idea of the way in which to conduct any given job.